Frequently Asked Questions


Solar photovoltaic energy is the fastest growing source of electricity in Canada. Canada has an abundance of solar energy resources, especially in the central area like Alberta. According to Canadian Solar Industries Association (CanSIA), Alberta’s annual solar energy potential is estimated at 1 million-billion kWh. Solar can effectively offset up to 100% of average household’s energy consumption. Moreover, there are different programs available in different provinces, which will help minimize your carbon footprint and subsidize the cost of investing in your solar system. Request a quote today and see much energy consumption can be offset by going solar with Polaron.
a. Experience. We are one of the fastest-growing and most experienced solar companies in Canada with support from a multi-billion-dollar global solar company, Xinyi Solar Holdings Ltd. So far, we have a portfolio of more than 2,500 projects across Canada and 1000’s across the world. b. Top-tiered products with competitive price. We provide competitive workmanship warranty services and the warranty is the longest within the solar energy industry. c. Flexible payment options including in-house financing and leasing. We also have a Security Deposit Plan that you can co-invest based on your budget. d. Hassle-free. We take care of the paperwork, inspection and working with the municipalities and other related authorities. We make a difference with the excellent services we provide. If you require more detail, please reach us by calling (647) 557-1207, or email to info@polaronsolar.com.
Our full turnkey solution provides you with a full package of top-tier products and professional services to ensure a hassle-free experience when you are installing a solar panel system for your home. We will take care of everything, so that all you need to do is lean back, switch the system on and start saving money.
Solar panels will convert the sunlight (protons) into direct current (DC) electricity. The inverters and micro inverters then take DC energy and convert it to Alternating Currents (AC) which is safe usable energy. Therefore, every day when the sunlight hits your roof, your rooftop will be generating electricity and paying itself off with renewable energy. The solar energy powers your home directly, and the excessive energy will be sent back to the local utility grid as dollar credit for your next utility bill.
Depending on how much energy you currently use at home the savings will vary. We will design a system that maximizes savings by using highly efficient panels and incorporating a system layout that utilizes areas with the most sun exposure. Contact us to get a free proposal, let’s take care of the rest for you!
No worries! Our team will help you transfer your solar contract to the new homeowners! Please contact our team in advance so that we can prepare the paperwork for you. We suggest you to inform potential buyers early to make sure the process is smoother! Also, if it happens during the leasing term, you can buy out the system at any time and group the price. According to the research conducted by Lawrence Berkeley National Laboratory in California, houses with rooftop solar panels can be sold faster and at a higher price, compared with a similar home without one*. Resource: https://www.nytimes.com/2015/02/22/realestate/solar-panels-and-home-values.html https://cleantechnica.com/2010/10/23/solar-homes-sold-20-faster-and-for-17-more-nrel-study-finds/
Solar shingles are half efficient as solar panels because they need ventilation. Not only that, they twice the price and aren't designed for Canadian climates or weather conditions.
The majority of our clients are retiring or will retire in a few years from now. They will have to live on a fixed income and want to protect their family against the rising cost of electricity. By investing in solar, you protect your budget, increase the value of your home (as solar is an appreciating asset), and make a positive impact on future generations.
Net metering allows you to send electricity generated from your solar system directly to your home. If you produce more energy than you consume the excessive power will flow to your local power grid for a credit towards your electricity bill. Excess generation credits can be carried forward for a consecutive 12 month period to offset future electricity costs.
Not necessarily. The cost of your solar system will vary according to several factors including: electricity usage, home location, roof size, system size and what program you choose, etc. Understanding that the upfront cost can be the biggest roadblock for you to adopt solar, we provide lease and in-house finance option that fits your budget condition. With government rebate programs, solar is actually more affordable now! Need more detail? Feel free to reach us by calling (647) 557-1207, or by sending an email to info@polaronsolar.com
Yes. Even in foggy, rainy and snowy days, the solar panels will produce electricity. Polaron Solartech Corp. uses monocrystalline panels with PREC technology that is famous for its higher efficiency and excellent low-light performance. We also incorporate microi nverters to ensure the highest output of all panels with limited downtime due to obstructions compared to the traditional string inverter. For customers in Alberta: A study from Northern Alberta Institute of Technology has shown that snow affects your production by only 2.2% over the entire year. Snow will melt almost three times faster off of a panel than it would on a regular asphalt shingle roof. You should be able to produce and bank enough energy during the summer months to cover your needs during the winter months.
Unlike traditional string inverters that has a central inverter for the entire system, microinverters convert direct current into alternating current at module level to maximize energy conversion and to avoid fire hazard that can be caused by the high voltage on your rooftop. It is not only more efficient and safer, but also much easier for maintenance. Our APSystem microinverter also works with a module-level monitoring system called EMA. You can log into the system by cell phone or computer to check the production in real time.
You get a 20-year manufacturer warranty for your solar panels. During installation and post-installation on equipment, we carry a minimum limit of liability of $2,000,000. For the LONGI solar modules, there is a third-party insurance provided by Munich RE. Additionally, Polaron offers a 5-year labor warranty. Furthermore, the APSystems microinverter comes with a 20-year warranty. All of the mentioned warranties make Polaron’s solar panel system a worry-free investment.
A sales representative will be assigned to you to conduct a personalized proposal. Once you give us the go head our consultants will conduct an on-site audit, which is a comprehensive engineering assessment for your home. Here are some factors that will take into consideration: 1. Roof size, pitch, and direction 2. Unobstructed roof area 3. Roof stability and strength 4. Electrical wiring Please feel free to reach us by calling (647)557-1207, or sending an Email to sales@polaronsolar.com
There are several steps to prep and install solar energy: 1) Site assessment 2) System design 3) Structural Design 4) Engineering Design Stamp 5) Local Distribution Company (LDC) request to connect application 6) Rebate applications 7) Building Permit Application 8) Hardware Packaging & Prep 9) Panel Installation 10) Electrical Installation 11) Electrical Safety Authority (ESA) Assessment 12) Issue ESA certificate to LDC 13) Final inspection & commission 14) Utility interconnection 15) Issue ESA to confirm rebate 16) Close Building Permit with Municipality 17) Monitoring & maintenance Too complex? Don’t worry. Polaron Solartech Corp. provides a turnkey solution, where our expert team will assist you every step of the way. We take care of the paperwork, inspection and working with the municipalities. We will make your solar experience as hassle-free as possible!    Please feel free to reach us by calling (647)557-1207, or sending an Email to sales@polaronsolar.com
In most cases, it will take around 6 months from site assessment to the moment the system is online. However, the length of period will vary from home to home depending on the application process, weather conditions, and etc. However, we will try our best to speed up the process.
Our company employs local and Polaron certified installers and technicians who will install the solar system on your rooftop to ensure a seamless process.
Polaron Solartech has a variety of programs to meet your current financial situation. Contact us for more details, please reach us by calling (647)557-1207, or send an Email to sales@polaronsolar.com about what programs are available in your area.
Numerous variables are taken into consideration into calculating return on investment (ROI), contact us today for your free quote to see your ROI when you go solar, please reach us by calling (647)557-1207, or sending an Email to sales@polaronsolar.com
We also encourage you to contact the Municipal Property Assessment Corporation (MPAC) to discuss how your project may affect your municipal property taxes. The Municipal Property Assessment Corporation (MPAC) has created a website with information available on how having solar panels installed on your property may impact your property taxes. Typically Small-size ground installations, with a generation capacity up to 10 kW, will not see an increase in assessed value or a change in classification.
Our company carries commercial general liability insurance to insure the quality of work. We do recommend that you contact your insurance company or broker to confer with them regarding your insurance policy prior to signing. Individual companies may have policies Polaron is not aware of. You may be able to insure the panels under your standard home insurance.
Yes. But the panels need to be taken down first, and put back on after the shingles have been replaced. The customer shall bear the cost of the removal and re-installation. Typically, if the shingles are near the end of their lifespan, our company recommends that the shingles be replaced prior to installation, With the solar panels are built on top of the shingles, they naturally form an extra protection for anything underneath.
The proper installation of a solar system will not result in your roof leaking. We have Two-year workmanship warranty for 5 million dollars for all the work done on your roof.
No! Solar panel systems are made of durable tempered glass and have no moving parts, which means there is nothing to maintain. If something does happen, your system monitoring app will alert you, and you have a 25-year performance warranty on the panels to cover any issues.
Electricity with a constant positive polarity, the same type of power produced by a common household battery.
Electricity with an alternating polarity, the most commonly used type of power in our homes.
A measure of how much energy is being produced. Calculated by multiplying the voltage and current values of a system.
Used to describe the energy output capability of a solar electric system under ideal solar energy conditions (e.g., during peak times during the middle of the day).
The amount of power delivered over a period of one hour
The “pressure” created by electrons flowing through a system – the greater the pressure, the more power can be transported in an electrical wire.
The measure of how much electrical energy is flowing in an electrical conducting wire.
Under the current Micro-generation Regulation, Alberta supports the development of simple, safe and reliable micro-generation technologies for domestic use. This regulation allows Albertans to generate their own electricity from small (Less than 5 MW) alternative and renewable sources of energy and receive credit for any power they send to the electricity grid. Technologies may include: solar photovoltaic, solar/wind combined systems, micro-wind turbines, small hydro systems, small gas turbines, biomass, pump jacks, and waste heat recovery systems.
Devices that convert the direct current (DC) electricity generated by the panels into alternating current (AC) for use in your home or for export to the grid
Individual solar panels that convert sunlight to electricity.
An agreement where the local utility company credits you for the surplus power produced by your solar system that is not consumed in your home.
A system that is connected to the electrical network. This connection type allows excess power to be sent offsite in return for payments/credits from your utility company.
The solar generation that is not connected to the electricity distribution system; often associated with remote cabins/properties and is typically a seasonal option or requires batteries and/or a generator.
A microinverter is a piece of electronic equipment used in photovoltaic cells for changing the waveform of current. The inverter primarily is used for changing direct current (DC) into alternating current (AC). A microinverter is called since it converts the current from a single module source from DC to AC.
Solar PV stands for Solar Photovoltaics, a technology that converts sunlight into electricity. A rooftop solar PV system that consists of solar panels that are installed on the roof to convert sunlight into electricity.
LDC stands for Local Distribution Company. This is the company to which you pay your electricity bill.

Didn't Find Your Answer? Contact Us!