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Terms and Policies

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Atlantic 1 in 3 Promotion Policies and Terms

Effective January 17th 2025


Introduction

Below are the terms and conditions under which Polaron Energy Corp. (hereinafter “PEC”) will provide the 1 in 3 Promotion to all customers until the end of the promotion. Please call our Customer Service department if you have any questions: 1-800-318-1988. PEC reserves the right to end the promotion at any time without notice. The Promotion begins on January 17th at 12:01am EST and ends on December 31st at 11:59 pm EST (the “Promotion Period”).

Qualified Customer Requirements

  • Has executed an agreement for the Sunline program or Purchase program on or after January 17th, 2025.
  • The system has been installed and passed the electrical safety inspection.
  • Legal residents of Canada, excluding Quebec, who are at least 18 years of age at the time of entry within Polaron's service area in Atlantic Canada. Proof of residency may be required.
  • Complies with all promotional rules and requirements
  • Is not an employee, affiliate, or immediate family member of a Polaron employee or contractor

Cancellation Policy

Should the Customer terminate the Sunline/Purchase agreement, PEC has the right to retain any and all gift certificates redeemed or the market price of the units.

Application Processing

PEC reserves the right to withdraw and/or refuse credit of application in hard copy or digital format because of fraud or errors including but not limited to counterfeiting, unauthorized distribution, significant date errors, or system security breaches.

Document Integrity

Original paper or digital applications cannot be reproduced, copied, trimmed, or altered in any way prior to redemption.

Warranty Terms

The warranty period starts from the date the gift is delivered. Transferring possession of the gift or selling the product to a third party voids the warranty. Polaron is not liable for defects or issues beyond the standard manufacturer’s warranty. Polaron is not liable for any damages, installation errors, or misuse of the product after delivery.

Promotion Participation

Customers can participate in all 4 campaigns within the 1 in 3 Promotion. This promotion cannot be combined with any other offer.

Free 300W Portable Battery

All customers that sign up with PEC will receive a 300W portable battery once their installation is complete and has passed the electrical safety inspection.

Customer Solar Referral Bonus

  • Customer's referral must be for a solar energy system that signs up on or after January 1st, 2025 to be eligible for the $300 referral bonus. Records of the referral must be submitted via referral links, forms, email, phone or directly through the customer's sales rep
  • Referral bonuses will be paid out by cheque once both the referrer and referee's solar projects are installed and has passed the electrical safety inspection.
  • There is no limit on the number of referrals a customer can qualify for
  • Referral is subject to review and final decisions are made by Polaron
  • If the intended referred has executed a contract prior to information being received by the referral to Polaron, it will not be eligible for the bonus

Free Heat Pump/Insulation

  • 3 winners will be selected randomly for every 130 new customers that sign up with PEC during the promotional period.
  • Winners will receive either a heat pump with a single indoor head unit or additional r20 thermal resistant insulation of up to 1500 sqft, with installation of the product provided by PEC.
  • The prize will be delivered to the winner or the designated recipient within Polaron’s service area. Any alterations to the prize, including upgrades to larger systems or additional indoor heads, will incur additional charges.

Free Anker X1 Battery

  • A winner will be selected randomly every 3 months from the pool of customers who have signed up with PEC during the promotional period.
  • The prize will be delivered to the winner or the designated recipient within Polaron's service area after the customer’s solar system is installed and has passed electrical safety inspection.
  • If rebates are available, customer must apply and pay the approved rebate amount to PEC. PEC will assist with all rebate applications

Modifications

  • Any alterations to the prize, including upgrades to larger systems or additional indoor heads, will incur additional charges.
  • All modification requests must be made in writing and are subject to approval by Polaron. Payment for such modifications must be received in full prior to the delivery of the product.

Company Rights

  • Polaron reserves the right, in its sole discretion, to amend or modify these Promotional Rules, or modify, cancel or suspend this Promotion, without prior notice for any reason whatsoever, including without limitation in the event that any cause beyond the reasonable control of the Polaron corrupts, or threatens to corrupt, the security or proper administration of the Promotion.
  • Polaron reserves the right to modify the product, substitute the prize with an equivalent product of similar value, or cancel the promotion at its sole discretion without prior notice.
  • The selection of the winner is final and not subject to dispute.

Delivery and Installation

  • The prize will be delivered to the winner or the designated recipient within Polaron's service area.
  • Installation is not included. If requested, Polaron will provide a separate quote for installation services. Installation services, if accepted, must be prepaid.

Transferability

  • The prize may be transferred to another individual, provided the recipient resides within Polaron's service area.
  • The transfer must be communicated to Polaron in writing and is subject to approval.

Non-Monetary Prize

  • The prize cannot be exchanged for cash, credit, or any other form of compensation.
  • The prize is provided "as is," and Polaron makes no guarantees beyond the manufacturer's warranty, if applicable.

Warranty and Liability

  • Polaron assumes no responsibility for any defects or issues beyond the standard manufacturer's warranty.
  • Polaron is not liable for any damages, installation errors, or misuse of the product after delivery.

Marketing and Publicity

  • By accepting the prize, the winner agrees to allow Polaron to use their name, likeness, and any related promotional content (e.g., photographs or videos) for marketing purposes without additional compensation.
  • The winner may be required to participate in a promotional event, interview, or photoshoot as part of accepting the prize.

Disqualification

Polaron reserves the right to disqualify any participant found to have violated the terms of the promotion, engaged in fraudulent behavior, or failed to meet the eligibility criteria.

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Polaron holds the distinction as Canada’s most trusted energy company. Having helped over 12,000 households go solar, we’ve grown to become Canada’s largest residential solar installation company. Starting from Ontario in 2013, we quickly spread across Canada in late 2017 and now operate locally in five provinces (AB, BC, NS, ON and PEI), all while cementing ourselves as industry leaders in the Atlantic. Our focus is on delivering a turnkey solution that includes design development, financial planning, installation, and professional maintenance. We have a dedicated team that works endlessly to ensure that every step of the process is accomplished with care and precision. Polaron takes pride in providing our clients with the highest quality solar panel systems and the most savings possible through our industry-leading low interest solar programs.

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Head Office

3761 Victoria Park Ave. Unit 9

Scarborough, Ontario M1W 3S2

Calgary, Alberta Office

11127 15 St NE #104,

Calgary, AB T3K 0Z5

Edmonton, Alberta Office

4716 91 Ave NW,

Edmonton, Alberta T6B 2L1

British Columbia Office

Unit 3, 13680 Bridgeport Road,

Richmond, BC V6V 1V3

Nova Scotia Office

75 Akerley Blvd, Unit 115A,

Dartmouth, Nova Scotia B3B 1R7

Prince Edward Island Office

423 Mt Edward Rd,

Charlottetown, PEI C1E 2A1

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