Polaron’s customer portal is now live!
At Polaron, we’ve always believed in the importance of full transparency. Our customer portal is an entirely secure, user-friendly experience, condensing all of your project information into one easy-to-use self-service application. Everything you need, from status updates to production statistics to a live comment section, is now in the palm of your hands.
What is a Customer Portal?
Customer portals are secure self-service websites created to offer customers status updates and important information about a business’s products and services. It’s essentially a centralized gateway between our customers and us, so you can receive up-to-date information about your project every step of the way.
Solar panels are a big commitment, so it’s natural to want to know how your project is doing. Launching a customer portal is our way of making sure all the necessary information you need is available 24/7. Have absolute peace of mind from the moment you sign on with us to the day your system is connected and beyond.
Benefits of Polaron’s Customer Portal
Any questions you have, our customer portal can answer. We let you know your project status at all times, including an estimated timeline for each task, completion dates and scheduled dates.
For customers who already have completed projects, you now have live production information and invoices (available for download) all in one place. Choose from a wide variety of production data ranging from the last 7 days to the last year for a comprehensive view of how much your panels have saved you since the installation.
Need to report a problem? We’ve included a convenient comment section for you to ask questions or report any issues at any time. We want to stay connected and ensure your voice is always heard so we can quickly resolve any problems that might arise.
Join Our Customer Portal Today
What’s the point of a customer portal if it’s not easy to access? We’ve sent you an email with your login information ready to go. Everything is already set up, so all you have to do is sign in and enjoy this new space we’ve created entirely dedicated to you.
We hope to see you there!